• Media relations – building your profile in the most effective media for you, raising awareness of the skills of your business among the people who matter to you.

• Publications – production of award-winning publications for internal and external audiences alike, from company magazines to internal staff updates.

• Crisis communications – positioning your business correctly if a crisis emerges and understanding that it really is quite simple.

• Copywriting – clear, consistent messages work best.

• Web writing – as above but with special regard for the scope of the Internet.